We have been using Venables Pest Management for three years now. They are amazing. Great customer service and pest free for three years straight!
These people are very professional and thorough I highly recommend them. We had rats and they are successfully removing them.
Appreciate Venables moving our appt up to fight the ants. We have been very pleased with their service and attitude over the 5 or so years they have helped us. I hate ants inside my house...thank you for the help today!
Needed help with rodent control and removal and found this great company. They have great customer service and did an overall assessment around our home placed screens which were torn over our crawl space vents and traps in the crawl space and removed the rodents when they were caught in the traps. They and their staff are super and if anyone needs a pest control service I strongly recommend them.
I'm super happy with the service I received. I've had odorous ants popping up here and there in my home. They came out to do an assessment (the technician came on time!) and gave me a bid and suggested things I should do. He (darn it I wish I could remember his name) also found a had a leaking pipe under the house) just for my information. He also suggested since the previous homeowner used their services for rodent control that they put out bait traps under the house. No extra charge. I reviewed the bid, and he called the office to book the appointment before he left which was great for me since I didn't have to bother with making a call to them again to schedule. I didn't feel pressured at all, just appreciated the convenience. Peter arrived for my next appointment 15 minutes early! I know, right? He told me what he was going to do, explained it thoroughly and what I should expect and look out for in the next couple weeks. Again, no pressure. I felt very comfortable in this whole transaction and will certainly keep Venables on my speed dial.
Our realtor recommended Venables Pest Management to inspect the crawl space of a home that we were planning to buy in Olympia. Jeff Duran of Venables was out within three days to complete a free inspection. Jeff not only thoroughly inspected the crawl space of the house but immediately afterwards gave us a detailed inspection report and a cost estimate of recommended repairs. Jeff also answered several questions we had about the work needed to prevent future pest problems.
We had wasps in the wall of our home. We contacted Venables Pest and they were out the next day. Great service with a knowledgeable staff. Thank you!
Friendly, prompt and thorough. They provided me with a complete home diagram, the areas of activity, and options for treatment. They are very very reasonable. They came recommended when I did a neighborhood web search. Nine out of 10 people recommended Venables. Now I know why!
We chose Venables because we had heard that they offer non-toxic rat management, and, when a rat showed up in our church kitchen, we called them. They came the same day(!), and, the next day, brought in several traps. Because we are a church, I expressed concern that, if the rat was caught on a Friday, pick-up of the dead rat would not be until Monday morning, and we would have to live with a rat corpse over the weekend. Our Venables rep, in response, gave us his cell phone number in case that should happen. Well, as predicted, the rat was caught that very evening (a Friday), and I called Chris, our rep. Within the hour, he was there, despite the fact that it was about 7 PM on Friday. He took care of the rodent, and we were SOOOOO thankful! We are very impressed by their customer service and will DEFINITELY continue to use them!
It all started out when our tenants complained of a dead animal smell whenever they turned on the heat. I called and explained the situation and they said that they would be happy to send someone out for a free estimate to investigate and see what was going on. Within less than a week an inspector from Venables coordinated with our tenants and they went under the house into the crawl space to investigate. It turns out that gray water had been slowly leaking under our house in addition to a couple of open access points for rodents (in addition to finding a nest and a dead rodent body or two). They not only took care of the gray water problem by putting down absorbent that was the cause of the smell, but they want above and beyond and came back a week later to check out to see that it worked. They replaced the screens and secured the access points so that no future rodents could move in.
I took a lot of time to look into which company had the best experience, track record and customer service. Without a doubt, in our area, it was Venables Pest Management. I had multiple people come out and look at the property just to be proactive in the quotes/experience and when Venebles came out... the difference of quality of knowledge and customer service was truly evident. I appreciated everything about this company from beginning to end! The office and the people in the field seem to work seamlessly. They got back to us when they said they would. They are quick and efficient. I just have nothing but positive things to say about this experience!
